Consumers

The Insurance Monitor was put in place to protect policyholders and oversee the Emergency Services Levy reform, originally planned for 1 July 2017 (now deferred).  This reform would have seen the Emergency Services Levy (ESL) charged on insurance policies replaced with a Fire and Emergency Services Levy (FESL) collected with council rates.

On 30 May 2017, the NSW Government announced it was deferring the intended Emergency Services Levy reform. 

As a result, insurers will continue to collect an ESL on insurance policies.  No FESL will be charged on council rates notices.