Consumers

The Insurance Monitor was put in place to protect policyholders and oversee the Emergency Services Levy reform, originally planned for 1 July 2017.  This reform would have seen the Emergency Services Levy (ESL) charged on insurance policies replaced with a Fire and Emergency Services Levy (FESL) collected with council rates.

On 30 May 2017, the NSW Government announced it was deferring the intended Emergency Services Levy reform. 

As a result, insurers will continue to collect an ESL on insurance policies.  No FESL will be charged on council rates notices.

At this stage the Insurance Monitor has no further information regarding timing and implementation of the changes referred to in the Government’s announcement.

When available, more information will be added to this site.