This section is designed to assist insurance companies (as defined in the Emergency Services Levy Insurance Monitor Act 2016) meet their obligations to provide information to the Monitor and to comply with the Act.

For all queries, insurance providers should contact: If your issue is urgent, please mark it as such in the email subject line, and we will endeavour to respond swiftly.

On 30 May 2017, the NSW Government announced it was deferring the intended Emergency Services Levy reform.  At this stage the Insurance Monitor has no further information regarding timing and implementation of the changes referred to in the Government’s announcement.

Until further notice, all instruments issued under the Act remain in force and effect.

When available, more information will be added to this site.